Please be advised that all our services are "By Appointment Only"
Service Process - Terms and Conditions for Our Services
Energy Holistic Center will continue implementing and enhancing safety
measures. We will consistently follow Universal Precautions (gloves,
masks, face shields) as needed and comply with the Alexandria Promise
program (coordinated by the Health Department of Alexandria) for the
welfare of our customers and team. This includes:
New disposable non-latex gloves, face mask and face shield will be worn if needed.
Always washing and sanitizing our hands between patients.
office tools and equipment, wiping down head-rests, chairs,
counter-tops and cabinets after each patient with the highest-level
disinfecting towelettes designed for healthcare settings.
Changing linens every time we have a new session and sanitizing massage tables before each session.
Each consultation room has a UV-Light Air Filter and a fan to clear and circulate the air during your session.
non-treatment areas, we are increasing our diligence in wiping our
counters, door knobs and kiosk tablets multiple times during the day
with disinfectant wipes.
We have hand sanitizer available in the check-in and check-out desk counter for your use.
Body Energy Work (holistic massage) and Facials, surgical masks will be
provided in each session per customer if needed (no cloth/personal
masks) this an extra hygiene procedure.
We ask our patients and families for the following considerations
Please arrive on time. We are "By Appointment Only." We do not have walk-ins or a waiting room.
arrive for your session, please turn off your phone and wear your mask
(please bring your own) before entering our center. If you do not have a
mask, we can provide one for a fee of $3.00.
directly to the bathroom to wash your hands with soap for 20 seconds,
dry your hands. Then proceed to our suite and have your body temperature
scanned (if necessary). Then you will be guided to your assigned room
for your session.
or anybody you have been in contact with recently, are feeling ill, or
if you have traveled in an airplane recently, please call our office to
reschedule your appointment. Please do not come into the office coughing or sneezing.
We are going to minimize our team's physical contact right for now, so we asked our team members not to shake hands or hug.
If you have any questions do not hesitate to call us.
Payments and Cancellation Policies
All our services will require full payment to secure your appointment.
If you have an eGift or Gift Certificate, please call us at (202) 425-4505
, we will assist you scheduling your session and process
your payment for any remaining balance.
session is booked by phone, you will be able to pay at the time of your
call or if you prefer you can request an invoice to make your payment online.
invoices for any session request will be due on the same day it is sent
to you. Your reservation will be held for 24 hours until payment process is complete. If your payment is not received, sadly your session request will be canceled, in this case a new session request and payment will be processed again.
Special Offers: All special offers are required to be paid in full.
Our cancellation policy:
Payment will be refunded by check, it will be given or sent to the
person who made the payment (minus 6% processing fee) if you cancel up
to 48 hours prior to the appointment.
There is no refund for the following:
reschedule your appointment at least 24 hours prior to your scheduled
session your payment will be credited to your new session.
additional balances for extra services occurring on the day of your
appointment (i.e. skin care products, oils, additional treatments,
etc.) will be due at the end of your session on the day of your
appointment. This additional balance will be processed in front of you
as quickly as possible. We will show it to you and press the button
for you (avoiding unnecessary touching of any screen or other items).
Please be advised that your appointment does not include tip. If you wish to give a tip to our practitioner we can include it in your payment.
Thank you for your understanding.
You will receive a text message reminder before your appointment