Please be advised that all our services are "By Appointment Only"
We had implemented and enhanced safety measures at Your Life Energy Holistic Center. We will consistently follow Universal Precautions (gloves, masks, face shields) and comply with the Alexandria Promise program (coordinated by the Health Department of Alexandria) for the welfare of our customers and team. This includes:
For Body Energy Work (holistic massage) and Facials, surgical masks will be provided in each session per customer (no personal masks) this an extra hygiene procedure.
Our payment and cancellation policies had to be changed for
safety. Please take the time to get
familiar with the process.
All our services will require full payment to secure your
appointment. This will minimize touching
and handling some personal items such as your credit cards or cash and
augmenting your safety during your visit.
If you have an eGift or Gift Certificate, please call us at(202) 425-4505 , we will assist you scheduling your session, go over the COVID Waiver,
Terms and Conditions Services for your agreement and process your payment for
any remaining balance.
If your session is booked by phone, you will be able to pay at the time
of your call, go over the COVID Waiver and the Terms and Conditions Services
for your agreement. Again, this will
minimize touching and handling some personal items such as your credit cards or
cash and augmenting your safety during your visit.
All invoices for any session request, will be due on the same day it is sent to you. If your payment is not received 48
hours prior to the appointment, sadly your session will be canceled.
Special Offers: All special offers are required to be paid in full.
Our cancellation policy: Payment will be refunded by check, it will be
given or sent to the person who made the payment (minus 6% processing fee) if
you cancel 48 hours prior to the appointment.
If you cancel 24 hours prior to your scheduled session, only 44% of
your payment is refundable.
There is not refund for the fallowing:
If you reschedule your appointment at least 24 hours prior to your scheduled
session your payment will be credited to your new session.
Any other additional balances for extra services occurring on the day
of your appointment (i.e. skin care products, oils, etc.) will be due at the
end of your session on the day of your appointment. This additional balance
will be processed in front of you as quickly as possible. We will show it you to you and press the
button for you (avoiding unnecessary touching of any screen or other items).
Please be advised that your appointment does not include tip. If you
wish to give a tip to our practitioner we can include it in your payment.
We will continue to monitor various medical institutions and surgical
association recommendations along with those of the CDC and other governmental
departments and act accordingly, we hope our efforts help put you at ease.
Thank you for your understanding.
You will receive a text message reminder before your appointment