Location: 705 Prince St. Suite 100 Alexandria, VA 22314
Ph: (571) 319-0093
Hours: Mon-Fri: 10:00am - 6:00pm Sat: 10:00am - 6:00pm
Sun: 10:00am - 6:00pm "Follow up appointments only"
Please be advised that all our services are "By Appointment Only"
We had implemented and enhanced safety measures at Your Life Energy Holistic Center. We will consistently follow Universal Precautions (gloves, masks, face shields) and comply with the Alexandria Promise program (coordinated by the Health Department of Alexandria) for the welfare of our customers and team. This includes:
Wearing new disposable non-latex gloves, face mask and face shield.
Always washing and sanitizing our hands between patients.
Sanitizing
office tools and equipment, wiping down head-rests, chairs,
counter-tops and cabinets after each patient with the highest-level
disinfecting towelettes designed for healthcare settings.
In
addition to changing linens every time we have a new session we will be
using UV Light Lamps to sanitize massage tables and linens before each
session.
Bagging and heat sterilizing all our instruments.
Each consultation room has a UV-Light Air Filter and a fan to clear and circulate the air during your session.
In
our non-treatment areas, we are increasing our diligence in wiping our
counters, door knobs and kiosk tablets multiple times during the day
with disinfectant wipes.
We have hand sanitizer available in the check-in and check-out desk counter for your use.
IMPORTANT PAYMENT PROCEDURES
Our payment and cancellation policies had to be changed for safety. Please take the time to get familiar with the process.
All our services will require full payment to secure your appointment. This will minimize touching and handling some personal items such as your credit cards or cash and augmenting your safety during your visit.
If you have an eGift Certificate, please call us at (571) 319-0093. We will assist you scheduling your session and payment for any remaining balance.
If you session is booked by phone, you will be able to pay at the time of your call and we will send you an electronic document for the COVID Waiver and the Terms and Conditions Services for your agreement. We can also do this process over the phone. Again, this will minimize touching and handling some personal items such as your credit cards or cash and augmenting your safety during your visit.
Special Offers: All special offers are required to be paid in full.
Our cancellation policy: Payment will be refunded by check, it will be given or sent to the person who made the payment (minus 6% processing fee) if you cancel 48 hours prior to the appointment.
If you cancel 24 hours prior to your scheduled session, only 44% of your payment is refundable.
If you reschedule your session at least 24 hours prior to your scheduled session your payment will be credited to your new session.
Any other additional balances for extra services occurring on the day of your appointment (i.e. skin care products, oils, etc) will be due at the end of your session on the day of your appointment. This additional balance will be processed in front of you as quickly as possible. We will show it you to you and press the button for you (avoiding unnecessary touching of any screen or other items).
Please be advised that your appointment does not include tip. If you
wish to give a tip to our practitioner you can include it in your payment.
Thank you for your understanding.
