Please be advised that all our services are "By Appointment Only"

We had implemented and enhanced safety measures at Your Life Energy Holistic Center. We will consistently follow Universal Precautions (gloves, masks, face shields) and comply with the Alexandria Promise program (coordinated by the Health Department of Alexandria) for the welfare of our customers and team. This includes:

For Body Energy Work (holistic massage) and Facials, surgical masks will be provided in each session per customer (no personal masks) this an extra hygiene procedure.

Our payment and cancellation policies had to be changed for safety. Please take the time to get familiar with the process.

All our services will require full payment to secure your appointment. This will minimize touching and handling some personal items such as your credit cards or cash and augmenting your safety during your visit.

If you have an eGift or Gift Certificate, please call us at(202) 425-4505 , we will assist you scheduling your session, go over the COVID Waiver, Terms and Conditions Services for your agreement and process your payment for any remaining balance.

If your session is booked by phone, you will be able to pay at the time of your call, go over the COVID Waiver and the Terms and Conditions Services for your agreement. Again, this will minimize touching and handling some personal items such as your credit cards or cash and augmenting your safety during your visit.

All invoices for any session request, will be due on the same day it is sent to you. If your payment is not received 48 hours prior to the appointment, sadly your session will be canceled.

Special Offers: All special offers are required to be paid in full.

Our cancellation policy: Payment will be refunded by check, it will be given or sent to the person who made the payment (minus 6% processing fee) if you cancel 48 hours prior to the appointment.

If you cancel 24 hours prior to your scheduled session, only 44% of your payment is refundable.

There is not refund for the fallowing:

• You cancel your appointment on the same day of your session.
• You do not show for your session and/or you do not notify us that you are not able to come.

If you reschedule your appointment at least 24 hours prior to your scheduled session your payment will be credited to your new session.

Any other additional balances for extra services occurring on the day of your appointment (i.e. skin care products, oils, etc.) will be due at the end of your session on the day of your appointment. This additional balance will be processed in front of you as quickly as possible. We will show it you to you and press the button for you (avoiding unnecessary touching of any screen or other items).

Please be advised that your appointment does not include tip. If you wish to give a tip to our practitioner we can include it in your payment.

We will continue to monitor various medical institutions and surgical association recommendations along with those of the CDC and other governmental departments and act accordingly, we hope our efforts help put you at ease.